Muradiye Elektrik takes all necessary technical and legal measures in compliance with the Law on the Protection of Personal Data No. 6698 (“KVKK”) to safeguard the personal data it processes within the scope of its activities. Data subjects can access detailed information regarding the categories of personal data processed, the legal grounds for processing, the data transferred to third parties and the purpose of such transfers, as well as their rights under KVKK and GDPR, through the information notice provided below.
Within the framework of this policy;
- To focus on customer experience and adapt to and respond to expectations and demands in our processes, products, and services, - To increase customer satisfaction, - To take into account and support the feedback and opinions of our employees and all relevant stakeholders for the development of the Quality Management System and processes, - To provide the resources required for the Quality Management System, - To take responsibility for the sustainability and effectiveness of the Quality Management System, - To adopt a process approach and focus on risk-based thinking, - To implement and monitor the Quality Management System by supporting it with procedures, - To encourage the participation of our employees and all relevant stakeholders through training and development activities, thereby strengthening our quality culture, - To follow industry requirements and developments, and to lead by complying with local and international legal obligations, - To continuously improve the Quality Management System, - To establish targets, inspired by our sustainability goals, for monitoring, measuring, and auditing quality performance, and to achieve these targets through planning, - We Hereby Declare, Commit, and Publicly Announce.